Gi Group HR Solutions d.o.o. as a leader in the region and part of Gi Group Holding, a prestigious and one of the leading consulting companies in the field of human resources, is able to offer comprehensive solutions in all areas of human resources management. We provide recruitment and selection services under our new brand, Grafton Recruitment.
Grafton Recruitment was established in Serbia, in April 2024. Grafton Recruitment is one of the largest recruitment companies in Europe with 40 years’ experience on the market as a Global Search & Selection brand.
On behalf of our client, logistic and transportation company, we are looking for an experienced and proactive professional to fill the following position: Freight Forwarding Agent.
• Operational Oversight: Coordinate complex international shipments (Road) from origin to destination, ensuring optimal route planning
• Carrier Management: Negotiate freight rates with carriers and build strategic partnerships to maintain competitive pricing
• Compliance & Documentation: Ensure all international shipping documents (CMR, and customs requirements are accurately handled
• Problem Resolution: Manage escalations, handle transport disruptions, and maintain high customer satisfaction through proactive communication
• Financial Tracking: Monitor profit margins and ensure accurate invoicing of freight charges and additional costs
• Minimum 1 year of experience in Freight Forwarding ROAD business between Balkan and EU with proven track record (Candidates with experience from USA market will not be considered)
• Knowledge of all transport and customs regulations in Serbia, as well as all transport modes and technologies (Express, FTL, PTL/LTL, and palletized transport)
• Knowledge of carrier’s market in Serbia
• Expertise in the Serbian transport market (for international transport), with a deep understanding of industry players and freight rates is must
• Ability to work under stress and pressure in competitive business
• Experience with Key Accounting